When transacting:
- Be observant, vigilant & cautious take note of loiterers
- Never accept help from ANYONE
- Check the ATM for any tampering
- Only insert your card when prompted by the ATM to do so
- Stand Close to the ATM, use your body as a sight shield
- Always conceal your pin, cover the keypad
After transacting always take your card, cash & slip
If you experience any problems:
- Guard the card slot
- Do not allow anyone else access to ATM
- Attempt to recover your card
- Check for any foreign objects & possible devices
- Try get management of the shopping centres attention to report your problem
Types of scams to be aware of:
- Camera
- Pinhole camera records your pin
- Skimming Device
Placed over the existing one to read your cards data - Receipt & Money Dispenser
- Criminals may also leave a slip or money note at the ATM for an excuse to distract you
- Card Slot
- X-Ray film is force inside the slot to jam your card
- Keypad
- Dummy keypad placed over the existing one to record your pin
If your card is lost or stolen call your bank IMMEDIATELY and cancel your card before leaving the ATM
- Absa – 080 011 1155 Then press option 1
- Capitec – 086 010 2043 Then press option 1
- FNB – 087 575 9444
- Nedbank – 080 011 0929
- Standard 080 002 0600 Then press option 1
Do not accept assistance from strangers and never reveal your pin to anyone
